Customer Success Stories

Sure, we can tell you all about why and how we created Dwellwell. But as they say, the proof is in the pudding. These actual customer examples show how real estate investors are saving on repair and labor costs, reducing headaches, and adding to their bottom line.

Dwellwell Datawave

Stopping a flood in its tracks

Dwellwell saves a multifamily owner thousands

Imagine a water supply line starts leaking in an unoccupied unit in your apartment building. Who’s there to notice? Dwellwell diagnosed the leak and alerted our customer’s maintenance staff, preventing water damage.

Repair cost, with Dwellwell: $800

Damages, without Dwellwell: $5,000 in repairs, $3,000 in lost rent, legal fees

Photo of water leaking through the ceiling of an apartment unit.
Photo of water leaking through the ceiling of an apartment unit.

Stopping a flood in its tracks

Dwellwell saves a multifamily owner thousands

Imagine a water supply line starts leaking in an unoccupied unit in your apartment building. Who’s there to notice? Dwellwell diagnosed the leak and alerted our customer’s maintenance staff, preventing water damage.

Repair cost, with Dwellwell: $800

Damages, without Dwellwell: $5,000 in repairs, $3,000 in lost rent, legal fees

Photo of an exposed electrical outlet.

Averting an electrical fire

Dwellwell identifies a hidden danger

Our customer had recently refurbished a hotel into a fantastic multifamily building. But what they didn’t know is that a contractor crossed the wires on multiple electrical outlets, a recipe for fire or electric shock. With Dwellwell, our customer avoided a catastrophe and had data to hold their contractor accountable.

Repair cost with Dwellwell: $0

Damages, without Dwellwell: $10,000 insurance deductible, fire damage up to $30,000

Avoiding mold growth

Surfacing mold risk in single-family rental home

A portfolio of single-family rental homes is typically scattered across a wide geographic area, making it a challenge to keep hundreds or thousands of rental properties in tip-top condition. Dwellwell diagnosed and notified our REIT customer about growing mold conditions in one of their homes, enabling the problem to be addressed early.

Repair cost with Dwellwell: $250

Damages, without Dwellwell: $8,000-$10,000 for mold remediation

 

A screen shot from the Dwellwell app, showing ratings for mold risk and other environmental measures.
A screen shot from the Dwellwell app, showing ratings for mold risk and other environmental measures.

Avoiding mold growth

Surfacing mold risk in single-family rental home

A portfolio of single-family rental homes is typically scattered across a wide geographic area, making it a challenge to keep hundreds or thousands of rental properties in tip-top condition. Dwellwell diagnosed and notified our REIT customer about growing mold conditions in one of their homes, enabling the problem to be addressed early.

Repair cost with Dwellwell: $250

Damages, without Dwellwell: $8,000-$10,000 for mold remediation

 

Screen shot from the Dwellwell app, showing a graph of elevated carbon monoxide levels in an apartment unit.

Catching elevated CO

A burner left on by accident could prove fatal

It happens. A resident cooks dinner, forgets to turn off a gas burner, and later goes to bed. This is exactly what happened in one of our customer’s apartment buildings. Fortunately, Dwellwell diagnosed the elevated carbon monoxide and alerted the maintenance team, keeping everyone out of harm’s way.

Repair cost with Dwellwell: $0

Damages, without Dwellwell: Up to $12,000 in medical costs, legal fees, risk of death

Detecting ‘squatters’

Know when unauthorized occupants are present

A squatter in a single-family rental property can create a costly, prolonged, legal nightmare. But our customers know when a home is occupied. And we maintain privacy because we don’t use speech recognition or video. Short-term rental customers love this feature to ensure timely guest check-out and to verify when contractors arrive and depart.

Repair cost with Dwellwell: $0

Damages, without Dwellwell: Up to $10,000 in legal fees to evict a ‘squatter’

Screen shot of a report showing when a property has been occupied.
Screen shot of a report showing when a property has been occupied.

Detecting ‘squatters’

Know when unauthorized occupants are present

A squatter in a single-family rental property can create a costly, prolonged, legal nightmare. But our customers know when a home is occupied. And we maintain privacy because we don’t use speech recognition or video. Short-term rental customers love this feature to ensure timely guest check-out and to verify when contractors arrive and depart.

Repair cost with Dwellwell: $0

Damages, without Dwellwell: Up to $10,000 in legal fees to evict a ‘squatter’

Uncovering HVAC failures

Malfunctioning HVAC system could cost thousands

A faulty HVAC system is a common problem that can be difficult to identify. And what’s worse, it can cost property managers and rental home owners thousands in unexpected costs. Dwellwell’s HVAC analysis and temperature alerts diagnosed an issue in an unoccupied single-family home and saved the owner from catastrophic damage due to an HVAC failure.

Repair cost with Dwellwell: $0

Damages, without Dwellwell: >$10,000 for HVAC equipment; $7,000 in clean-up costs

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